- – How to Measure My Hat Size?
The best way to get a properly fitting snug hat is to measure the circumference of your head (in inches or centimeters). You will need a good tape measure to get an accurate measurement of your head. Ask someone to help you if you are unable to do it yourself. Take your time to ensure an accurate fit. The human head assumes many shapes and sizes. Even on an individual head measurements will vary if taken in different spots. Therefore, it is important to take the measurement at the right spot on your head. It is not sufficient to wind the tape around your forehead and assume that is the correct measurement for your head. You can determine exactly where to set the tape on your head by wearing a hat that you already own to see where it settles. Generally, the ideal spot to measure is just above the center of the forehead, about 1/8 of an inch over both ears, on the top slope of the lump at the back of your skull.
The most of our hats are adjustable. If the hat is a little too large you can make it smaller simply by tightening the silk bands on the inside.
Good quality natural fur is somewhat elastic and if your hat is a bit too small it will become slightly larger by stretching a bit as you wear it and it conforms to your head.
- – Can i pay in my local currency?
Yes, we accept EUR, USD, CAD, AUD, and GBP. Use selector at the top right corner please.
- – Do you accept returns?
We guarantee the full refund if you don’t like the item that you received (You have 14 days after receiving to declare your unhappyness). In that case you must ship it back and when it will be delivered back the full amount will be credited to your account. We are responsible business and we are ready to resolve any possible problem as good and fast as possible.
- – Can you share any care tips?
Oxidation is the enemy of fur so it is best to store your fur accessories in a cedar lined closet or in an air tight container away from sunlight and extreme heat with some cedar blocks or chips in the box. Do not store furs in plastic bags as this prevents the skin from breathing properly.
As an alternative to using chemical moth balls you may put a sachet of herbs containing 2 ounces each of dried mint and rosemary, 1 ounce each of ginger and thyme and 8 ounces whole cloves in with your furs. Other herbs you can use to repel moths include lavender, sweet woodruff, tansy, and lemon rind. You can buy herbs in bulk at most health food stores. Fabric softener sheets that are used in clothes dryers are an excellent moth repellent. Tuck a dryer sheet inside your fur hat or muff.
- – What is the first steps after receiving my furs?
We ship our hats inside out to protect fur along the way. Turn your hat right side out after receiving. Fluff and smooth the fur with your fingers. If necessary you may use a professional quality round hair brush to lightly & gently brush the fur into shape. You may spritz the fur with a tiny bit of cool water, fluff with your fingers, place the hat over a round form and allow to air dry and fluff again. Never use heat drying methods.